Campus Travel’s parent company, the Flight Centre Travel Group was named Best Travel Agency Group at the National Travel Industry Awards (NTIA) on Saturday night in Sydney.
The NTIA accolades are considered the travel industry’s most important awards night. They recognise corporate, specialist and leisure travel businesses for service excellence.
It was Flight Centre Travel Group’s first win in the category since 2013, with FCTG’s chief operating officer Melanie Waters-Ryan saying “it’s a humbling honour to win”.
Melanie told the Travel Daily publication, they had presented a strong case to the NTIA judges about the group’s work and contribution to the customer journey.
“I think this year we won because we got our point across to the judges about how much we do in terms of our customers’ journey, developing new products and looking after them right through the course of the journey,” she said.
Campus Travel’s parent company FCTG was one of a number of corporate and leisure awards won by the travel group on the night.