MELISSA ELF // GENERAL MANAGER LARGE MARKET - ACADEMIC, CORPORATE, GOVERNMENT
Melissa oversees Flight Centre Travel Group’s brands that provide travel management services to the large market, including corporate enterprise, government and academic customers. As General Manager large market corporate – Melissa heads up FCM Travel Solutions and Campus Travel in Australia. Having worked in the travel industry for more than 20 years, Melissa brings deep industry experience to Campus Travel and its customers. Melissa has held senior leadership roles across account management, operations and sales during her 11 year tenure with the Flight Centre group.
KRISTY FENNELL-HIGGS // REGIONAL GENERAL MANAGER - ACADEMIC TRAVEL
Kristy Fennell-Higgs has broad experience in the corporate travel industry including a long history of new business acquisition and growth, strategic sales management, operational management, partnerships and relationship building. She has more than 15 years’ experience in sales and operations management in the Australian travel industry and has worked with clients in the academic travel sector as part of her time with Campus Travel's parent company the Flight Centre Travel Group (FCTG). Kristy spent almost nine years in the corporate travel division of FCTG, with the majority of her time spent in sales management roles. She has an excellent understanding of the unique challenges and growth opportunities in corporate travel management including the academic market.
JAMISON WARREN // UNIVERSITY PARTNERSHIPS
Jamison Warren heads up Campus Travel’s national sales team and also manages the brand's university partnership's program. Jamison has worked in the travel industry for 16 years and has worked for Campus Travel for the past four years. Jamison oversees Campus Travel’s relationships with the brand’s university clients, ensuring all universities have access to the myriad of business and resource opportunities that come with being part of the Flight Centre Travel Group. Jamison supports Campus Travel’s team of sales managers. He is also responsible for ensuring client satisfaction with Campus Travel’s product, services and offering particularly for new clients or university faculties that partner with Campus Travel. Jamison has extensive experience implementing travel management services and technology products to academic organisations. During the past two years he has overseen and successfully completed the implementation of Campus Travel’s services within Macquarie University, Monash University, The University of Adelaide and The University of Western Australia.
JOANNE MCNAMEE // ACCOUNT MANAGEMENT
Joanne has been part of the Campus Travel team since 2012 where she started as a Team Leader of the company’s Adelaide office. Joanne brings to the Campus Travel team more than 10 years’ experience in various positions in the retail, academic and corporate travel sector including the management of three offices. The combination of having both operations and account management experience brings unique value to our clients. Joanne understands what is operational best practice for university travellers and applies that knowledge when working on long-term program strategies or when looking at systems or process changes. Joanne also has strong interpersonal skills. She leads by example and is currently completing a Diploma in Management and Leadership.
SALLY GORDON // MARKETING
Based in Brisbane, Sally has more than 16 years working across the journalism, communications and marketing sectors. She has supported Campus Travel for the past five years. Sally is responsible for driving Campus Travel’s national marketing program across print and digital channels, and ensuring any marketing activity adds value to the customer experience. Key to Campus Travel marketing is ensuring the brand is actively engaged and supporting the Australian academic community.