About Us

Account Management

Campus Travel gives you dedicated account management to ensure every element of your travel is as time and cost effective as possible.

Our Account Managers, known as Customer Relationship Managers (CRMs), will draw on their experience to guide your overall travel management and make sure you have the best solutions for your needs. They will educate you on the benefits of travel best practice, and meet with your travel bookers to provide the latest product and travel industry information.

Our CRMs will conduct regular review meetings with you, and measure and analyse the performance of agreed KPIs using tailored reports.

Management Reporting

Campus Travel's secure, Internet-based management information reporting gives you an accurate snapshot of your travel spend, and guides you on ways to save.

We offer an extensive range of reports, including our monthly Client Review, focused on identifying different types of cost saving opportunities in your travel - from best fares, to compliance, supplier agreements and classes of travel. We can track and categorise all expenditure for your easy reference.

Our reports not only capture a depth of travel information, but provide data at any level of hierarchy, including the University, a faculty, department, school or individual traveller. Campus Travel can also provide timely and accurate financial reports that are specific to your needs eg. monthly statements and invoices, and quarterly or yearly usage reports broken between domestic and international travel.

Through our Lumina suite of products our reporting can be viewed, analysed and exported as Microsoft Excel spreadsheet files through a browser-based analysis tool. As the products use a single database, reports include data from all sources, including our e3 online booking tool, email and telephone bookings. As the quality of your data increases over time, so too will your negotiating power with suppliers.

Our reports are provided in a user-friendly format and available in hard copy or via the Internet - whatever your preference! To learn more about our reporting capabilities, contact us now.

Existing clients please log in here - www.intravel.com.au/reporting